Privacy policy
Privacy Policy – Buynar
We at Buynar (“we”, “us”, “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information you provide when you visit or shop at our website or otherwise interact with us. By using our site or placing an order, you consent to the data practices described in this policy.
1. Information We Collect
We collect the following categories of information:
Personal information you provide when placing an order or creating an account, such as your name, email address, phone number, delivery address, payment method details (where applicable).
Non-personal or technical information, such as browser type, device identifier, IP address, pages visited on our site, time and date of access — used for analytics and improving our service.
Sensitive information only where absolutely necessary (for example for billing/payment verification) and only when you explicitly provide it.
2. How We Use Your Information
Your information is used for the following purposes:
To process your orders, arrange delivery and manage your account.
To communicate with you about your order, account, promotions, updates, or services.
To improve our website, product offerings, and customer service.
To comply with legal obligations in Pakistan (for example under the Prevention of Electronic Crimes Act, 2016) and internationally recognised standards. (jmhorizons.com)
To protect the security and integrity of our systems, detect fraud or other prohibited or illegal activities.
3. Lawful Basis & Consent
We obtain and process your personal information on the basis of one or more of the following:
Your explicit consent (for example when you create an account or opt-in to marketing).
Performance of a contract (for example processing your order).
Compliance with legal obligations.
Our legitimate interests (for example improving our website or preventing fraud) PROVIDED those interests are not overridden by your rights.
You may withdraw your consent at any time (for marketing communications) without affecting the lawfulness of processing prior to withdrawal.
4. Sharing and Disclosure of Information
We do not sell your personal information to third parties. We may share your information as follows:
With our trusted service providers (e.g., payment gateways, courier partners) who need the information to perform services on our behalf and are contractually bound to protect your data.
If required by law or to comply with legal process (e.g., under PECA 2016, or other applicable Pakistani law).
In the event of a merger, acquisition or sale of our assets, your information may be transferred, subject to appropriate safeguards.
5. International Data Transfers & Cross-Border Considerations
Because our operations are based in Pakistan, your data is primarily stored and processed in Pakistan. If we transfer your personal data outside Pakistan (for example to a service provider outside Pakistan), we will ensure appropriate safeguards are in place (such as contractual protections and ensuring an adequate level of protection) in accordance with international best practices. (Chambers Practice Guides) If you are located outside Pakistan, your data may be subject to the laws of the country in which it is processed.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, collect analytics, remember your preferences and improve our site. You can disable cookies via your browser settings, but please note that some features of our site may not function properly without cookies.
7. Data Retention & Deletion
We retain your personal information only for as long as necessary to fulfil the purposes outlined above (for example to process your order, provide support, maintain our records, or comply with legal obligations). After that period, we will securely delete, anonymise or aggregate the data.
You may request deletion of your personal information (subject to legal or contractual retention obligations) by contacting us (see Contact Us below).
8. Data Subject Rights
Depending on your jurisdiction and applicable law, you may have rights regarding your personal data, including:
Right to access your personal information.
Right to request correction or updating of inaccurate data.
Right to request deletion or restriction of processing (where applicable).
Right to object to processing or withdraw consent.
Right to data portability (if applicable).
We will respond to verified requests within a reasonable timeframe and as required under applicable law.
9. Security Measures
We implement reasonable technical and organisational measures to protect your personal data from unauthorized access, disclosure, alteration or destruction. These include encryption (where feasible), secure servers, access controls and staff training. However, no method of transmission over the internet or electronic storage is entirely secure; we cannot guarantee absolute security.
10. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children under 18 without parental or guardian consent. If we become aware that we have collected data from a child under 18 without such consent, we will take steps to delete the information as soon as possible.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and post the new version on our website. Your continued use of our site after those changes will constitute your acknowledgement of the revised policy.
12. Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or your personal data, please contact us:
📧 buynerstore4@gmail.com
📞 +92 311 9053965
🏢 Buynar Lahore, Pakistan
Note: While Pakistan is developing its data protection law, and there is no fully-comprehensive national privacy law in force yet, you should monitor developments (such as the draft Personal Data Protection Bill 2023) and ensure ongoing compliance with emerging standards.